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Consultations about child-rearing(子育てについて相談する)

Last updated date:2024/3/1

Childcare/education advisers

You can consult with childcare/education advisers about daycare options for your preschool children.

List of contacts for childcare/education advisers in each ward(Children and Families Support Division of each ward's health and welfare center)
Name of ward officeTelephone number
Tsurumi045-510-1816
Kanagawa045-411-7157
Nishi045-320-8472
Naka045-224-8172
Minami045-341-1150
Konan045-847-8318
Hodogaya045-334-6397
Asahi045-954-6173
Isogo045-750-2435
Kanazawa045-788-7795
Kohoku045-540-2280
Midori045-930-2331
Aoba045-978-2428
Tsuzuki045-948-2463
Totsuka045-866-8467
Sakae045-894-8463
Izumi045-800-2413
Seya045-367-5782

Child Consultation Centers

These are places you can go to consult about any worries or concerns you have about children aged from 0 to 17 years.
Consultations are in Japanese. If you are unable to speak Japanese, please bring along someone to interpret on your behalf.

There are 4 child consultation centers in Yokohama City.

Central Child Consultation Center

Eligibility: Residents of Kanagawa Ward, Tsurumi Ward, Naka Ward, Nishi Ward, and Minami Ward
Tel: 045-260-6510
Fax: 045-262-4155
Address: 3-44-2 Urafunecho, Minami-ku, Yokohama-shi

Western Child Consultation Center

Eligibility: Residents of Asahi Ward, Izumi Ward, Seya Ward, and Hodogaya Ward
Tel: 045-331-5471
Fax: 045-333-6082
Address: 5-10 Kawabecho, Hodogaya-ku, Yokohama-shi

Southern Child Consultation Center

Eligibility: Residents of Isogo Ward, Kanazawa Ward, Konan Ward, Sakae Ward, and Totsuka Ward
Tel: 045-831-4735
Fax: 045-833-9828
Address: 3-18-29 Yokodai, Isogo-ku, Yokohama-shi

Northern Child Consultation Center

Eligibility: Residents of Aoba Ward, Kohoku Ward, Tsuzuki Ward, and Midori Ward
Tel: 045-948-2441
Fax: 045-948-2452
Address: 32-1 Chigasakichuo, Tsuzuki-ku, Yokohama-shi

Youth Consultation Center

The Youth Consultation Center accepts telephone and face-to-face consultations concerning a range of issues that young people experience, such as social withdrawal and truancy.
(Please contact the center in advance to book a face-to-face consultation.)

Content of consultations

Social withdrawal, truancy, unable to fit in with others, domestic violence, lack of rhythm in daily life, problems with interpersonal relationships, etc.

Eligibility

Young people aged from 15 to 39 years who live in Yokohama City and their family members

Telephone number for consultations

045-752-8366
A professional counsellor will answer your call.
Consultations are free and strictly confidential.

Hours

From 8:45 a.m. to 5 p.m., Monday - Friday
Please note that this service is not available on Saturdays, Sundays, national holidays, and during the New Year holiday season.

Address

3F, 5-10 Kawabecho, Hodogaya-ku, Yokohama City

Access

Get off at Hoshikawa Station on the Sotetsu Line and walk for 2 min.

Community Youth Plazas

There are 4 Community Youth Plazas in Yokohama City. These facilities accept telephone and face-to-face consultations concerning a range of issues that young people experience, such as social withdrawal and truancy.
They are also run as places for facility users to meet each other and socialize.

Eligibility (for all 4 facilities)

Young people aged from 15 to 39 years who live in Yokohama City and their family members

Hours (for all 4 facilities)

From 11 a.m. to 7 p.m., Monday - Saturday
Please note that this service is not available on the third Monday of the month (the second Monday of the month in the event the third Monday falls on a national holiday), Sundays, national holidays, and during the New Year holiday season.
*Please inquire at the Youth Plaza in question to find out specific opening hours for social spaces.

Details of the 4 Community Youth Plazas in Yokohama City

Yokohama East Youth Plaza

Wards covered

Kanagawa Ward, Tsurumi Ward, Naka Ward, Nishi Ward, and Minami Ward

Telephone number for consultations

045-642-7001
A professional counsellor will answer your call.
Consultations are free and strictly confidential.

Address

3-23-8 Tsurumichuo, Tsurumi-ku, Yokohama-shi

Access

Get off at JR EAST Tsurumi Station or Keikyu Tsurumi Station and walk for 10 min.

Operating organization

Certified NPO Sodateage Net

Yokohama West Youth Plaza

Wards covered

Asahi Ward, Izumi Ward, Seya Ward, and Hodogaya Ward

Telephone number for consultations

045-744-8344
A professional counsellor will answer your call.
Consultations are free and strictly confidential.

Address

Ninomiya Bldg. 3F, 1-2 Futamatagawa, Asahi-ku, Yokohama-shi

Access

Get off at Futamatagawa Station on the Sotetsu Line and walk for 2 min.

Operating organization

NPO Reroad

Yokohama South Youth Plaza

Wards covered

Isogo Ward, Kanazawa Ward, Konan Ward, Sakae Ward, and Totsuka Ward

Telephone number for consultations

045-761-4313
A professional counsellor will answer your call.
Consultations are free and strictly confidential.

Address

Hamada Bldg. 2F, 3-4-23 Isogo, Isogo-ku, Yokohama-shi

Access

Get off at JR EAST Isogo Station on the Keihintohoku/Negishi line and walk for 5 min.

Operating organization

Certified NPO Columbus Academy

Yokohama North Youth Plaza

Wards covered

Aoba Ward, Kohoku Ward, Tsuzuki Ward, and Midori Ward

Telephone number for consultations

045-948-5503
A professional counsellor will answer your call.
Consultations are free and strictly confidential.

Address

Wellness Center Plaza Minami Bldg. 3F-A, 11-3 Chigasakichuo, Tsuzuki-ku, Yokohama-shi

Access

Get off at Center Minami Station on the Yokohama Municipal Subway and walk for 6 min.

Operating organization

NPO Panorama

Children's guidance telephone hotline

You can call this hotline to consult about any worries or concerns you have about children aged from 0 to 17 years.
Tel: 045-260-4152 (consultations in Japanese only)

Days and times consultation services are available

・Monday to Friday: 9 a.m. - 5:30 p.m.
・Saturdays: 9 a.m. - 4:30 p.m.
・Closed Sundays and national holidays

Yokohama Kosodate Partners

Yokohama Kosodate Partners, based at local child rearing support centers in all wards in Yokohama City, provide individual consultations to households raising children, both over the phone and in person.
For more details, please see the section of the website on local child rearing support centers.
- Overview and list of local child rearing support centers

Where to inquire
Content Contact details
About childcare/education advisers Nursery Measures Division, Children and Youth Bureau (*Inquiries in Japanese only)
Tel: 045-671-4469
Fax: 045-550-3606
Email: kd-hoikutaisaku@city.yokohama.jp
About child consultation centers
About the children's guidance telephone hotline

Central Child Consultation Center, Child Welfare and Public Health Department, Children and Youth Bureau (*Inquiries in Japanese only)
Tel: 045-260-6510
Fax: 045-262-4155
Email: kd-chuojiso@city.yokohama.jp

About the Youth Consultation Center
About Community Youth Plazas

Youth Consultation Center, Youth Affairs Department, Children and Youth Bureau (*Inquiries in Japanese only)
Tel: 045-752-8366
Fax: 045-332-5077
Email: kd-soudan@city.yokohama.jp
About Yokohama Kosodate Partners Regional Childcare Support Division, Children and Youth Bureau (*Inquiries in Japanese only)
Tel: 045-671-4157
Fax: 045-550-3946
Email: kd-chikoshien@city.yokohama.jp
About child abuse Child Abuse and DV Measures Section, Children and Families Division, Children and Youth Bureau (*Inquiries in Japanese only)
Tel: 045-671-4288
Fax: 045-681-0925
Email: kd-stopkodomogyakutai@city.yokohama.jp

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