The City of Yokohama is preparing to provide vaccinations in designated locations across the city for all residents according to the vaccine priority guidelines set by the national government.
This page will list related information, including the initial recipients eligible for the vaccine, individual notices, and vaccination methods for the planned vaccine rollout.
1 Distribution timeline for individual notices (including vaccine vouchers)
Yokohama will send individual notices to city residents based on the vaccine priority guidelines set by the national government.
The individual notice will include a vaccine voucher, a pre-vaccination questionnaire about your medical history, instructions and information about the vaccine, and a leaflet outlining the entire process.
Once you have received a vaccine voucher, you may make an appointment to get the vaccine.
Distribution of individual notices to elderly residents (turning 65 or older between April 2021 and March 2022) has been completed.
Individual notices will be sent to non-elderly residents according to vaccination priority guidelines set by the national government.
|1||Health care workers|
|2||Elderly residents (65 or older as of fiscal 2021)|
|3||Persons with underlying conditions, health care workers in long term care facilities|
|4||Persons other than the above|
The entire cost of the vaccinations will be covered by the national government, so there will be no individual fees.
*Individual medical fees may be charged normally for medical treatment before or after the vaccination.
3 Yokohama COVID-19 Vaccine Call Center
Phone number and hours of operation
*Many residents have called the wrong number. Please check the number carefully when calling.
*This number is not for making vaccine appointments.
|Hours||9 a.m. to 7 p.m. including weekends and public holidays|
|Language guidance||8 languages (Japanese, English, Chinese, Korean, Vietnamese, Nepalese, Spanish, Portuguese)|
*Consultation by FAX available for residents with hearing loss.
4 Appointment cancellations
Residents are required to cancel appointments they have made if they later make another appointment at a different date, time, or venue.
For example, if you previously made an appointment with the city’s online appointment website or via the call center, but then made a new appointment directly with a health care facility or for a large-scale vaccination venue run by the national government or the city, then you need to cancel one of the two appointments.
See below for how to cancel. Please do not forget to cancel so others can make appointments for those time slots.
Call the number shown or access the website below
|By phone: appointment cancellation
||0 1 2 0 – 0 4 5 – 1 5 4
(Until June 6 use this number: 0120-045-070)
|Online: appointment cancellation
The COVID-19 vaccines have been seen to sometimes cause side effects immediately after they were administered, such as pain in the area that received the shot, as well as headaches, fatigue, muscle and joint pain, and fever.
Recipients will recover from most of these side effects within a few days of receiving the vaccine.
Call center for inquiries about side effects
Kanagawa-ken COVID-19 Side Reactions Consultation Call Center
TEL: 045-285-0719 (open 24 hours, Japanese)
Service: inquiries about ongoing side effects following a vaccination, specific inquiries that require the opinion of a medical professional.
*Introductions to individual health care facilities not provided. If you desire to be examined, consult your family physician or the facility where you were vaccinated.
*Residents with hearing loss can consult by FAX.
See the URL below to download the FAX form.
Information about vaccine safety and effectiveness
Relief if the vaccine was determined to be harmful to your health
See this page (Japanese).
The City of Yokohama has compiled the latest information about the COVID-19 vaccine into a leaflet (in Japanese).