“Mass vaccinations” will be administered at sports centers and other public facilities, and “individual vaccinations” at hospitals, clinics, and health care facilities.
How to book an appointment at a mass vaccination site
1. From a PC or smartphone (dedicated appointment booking website)
*The Internet Explorer browser is not supported on the Yokohama COVID-19 vaccine appointment booking website. Please access the website via Microsoft Edge, Google Chrome, or other web browser.
Follow the instructions in the manual below to make appointments on the dedicated appointment booking website.
Appointment site manual. (Japanese)（PDF：1,896KB）
Even when new appointments are not being taken, users can access the website while it is open (from 9 a.m. to 11:59 p.m.) to pre-register their email address, create appointment tickets, and cancel appointments.
2. Via telephone (Yokohama COVID-9 Vaccine Appointment Call Center)
*Language guidance： 8 languages (Japanese, English, Chinese, Korean, Vietnamese, Nepalese, Spanish, Portuguese)
* Many residents have called the wrong number. When dialing or redialing, please be careful to check the number again.
* Calls to this number will not connect when appointments are not being taken.
3. Via FAX (for residents with hearing loss)
Residents with hearing loss who have received an individual notice (and vaccine voucher) but cannot book an appointment online via PC or smartphone may use the FAX number above starting May 17.
See details on this page.
How to make an appointment for individual vaccinations
See this page for how to make appointments for individual vaccinations.
If you need to cancel an appointment because you are feeling unwell or for other reasons, please contact the center as soon as possible.
・By phone: call the Yokohama COVID-19 Vaccine Call Center 0120-045-070 (9 a.m. to 7 p.m. daily)
・Online via the appointment website: https://v-yoyaku.jp/141003-yokohama（外部サイト） (9 a.m. to 11:59 p.m.)
The Yokohama COVID-19 Vaccine Appointments website does not support Internet Explorer.
Please access the page using Microsoft Edge, Google Chrome, or another modern browser.