Yokohama COVID-19 Vaccine Call Center
Phone number and hours of operation
*Many residents have called the wrong number. Please check the number carefully when calling.
||9 a.m. to 7 p.m. including weekends and public holidays
||8 languages (Japanese, English, Chinese, Korean, Vietnamese, Nepalese, Spanish, Portuguese)
*Consultation by FAX available for residents with hearing loss.
About vaccine appointments
・Vaccination appointment website
*The URL for the website to make appointments can be found on the guidance pamphlet included with the individual notice that was sent out to eligible residents.
*Many residents have dialed the wrong number. Please be sure to check the number carefully when calling.
MHLW(Ministry of Health, Labour and Welfare) Call Center
Phone number and hours of operations
COVID-19 Vaccines: 0120-761-770
Suppported languages and Open hours
(Everyday including weekends and holidays):
-English, Chinese, Korean, Portuguese and Spanish: 9:00-21:00
*Interpreters for each language will support you during the call.Please inform the operator in which language you wish to speak
*Please take notice that this service cannot provide medical advice such as diagnosis
*For domestic calls only