Inquiry about COVID-19 vaccination

Last updated date：2021/5/31

Yokohama COVID-19 Vaccine Call Center

Phone number and hours of operation
Tel	0120-045-070 *Many residents have called the wrong number. Please check the number carefully when calling.
Hours	9 a.m. to 7 p.m. including weekends and public holidays
Language guidance	8 languages (Japanese, English, Chinese, Korean, Vietnamese, Nepalese, Spanish, Portuguese)
FAX	050-3588-7191 *Consultation by FAX available for residents with hearing loss.

About vaccine appointments

・Vaccination appointment website

*The URL for the website to make appointments can be found on the guidance pamphlet included with the individual notice that was sent out to eligible residents.

・TEL: 0120-045-112
*Many residents have dialed the wrong number. Please be sure to check the number carefully when calling.

MHLW(Ministry of Health, Labour and Welfare) Call Center

See this page（外部サイト）for more information

Phone number and hours of operations
Tel	COVID-19: 0120-565-653 COVID-19 Vaccines: 0120-761-770
Suppported languages and Open hours (Everyday including weekends and holidays):	-English, Chinese, Korean, Portuguese and Spanish: 9:00-21:00 -Thai: 9:00-18:00 -Vietnamese: 10:00-19:00 Interpreters for each language will support you during the call.Please inform the operator in which language you wish to speak Please take notice that this service cannot provide medical advice such as diagnosis *For domestic calls only