Emergency
- Fire (火事)
- Traffic Accidents (交通事故)
- Emergency Calls from Public Phones (緊急(公衆)電話のかけ方)
- Accident and Crime (事故・事件)
- Natural Disasters (地震・災害)
Consultations
General Administration
- Immigration Procedures (在留手続き)
- Alien Registration (外国人登録証明書)
- Marriage, Divorce, Birth and Death (結婚・離婚・出産・死亡)
- Pregnancy, Childbirth and Child-Rearing (妊娠・出産・育児)
- Seal Registration Certificate (印鑑登録・印鑑証明)
Tax and Pension Plan
Medical and Welfare Services
- National Health Insurance (国民健康保険)
- Long-Term Care Insurance System (介護保険)
- General Welfare and Medical Services (福祉・医療サービス)
- Hospitals and Clinics (病院・診療所)
- Illness and Injuries (病気・けが)
- Useful Japanese Expressions (診療時に使われる日本語)
Education
Living Information
- Publications in Foreign Languages (外国語による広報)
- Public Utilities (ガス・水道・電気等)
- Garbage and Recycling (ごみとリサイクル)
- Housing (住宅)
- Driver’s License (自動車運転免許証)
- Illegally Parked Bicycles (放置自転車)
- Residents Associations(Jichi-kai /Chonai-kai) (自治会・町内会)
- Pets (ペットを飼う)
- Jobs (仕事)
- Sightseeing (観光)
- City Map (PDF) (地図)
- Transportation
Community Information
- Yokohama City Hall and Ward Offices (横浜市役所・区役所)
- System and Services of Ward office (区役所の仕組みと仕事)
- Kanagawa Prefectural Government/Immigration Bureau (神奈川県庁・入国管理局)
- Public Facilities (市民利用施設)
- Libraries (図書館)
- Sports Facilities (スポーツセンター)
Other Web Sites of Living Information in Foreign Languages (その他の外国語による生活情報WEBサイト)
- Site by CLAIR (Council of Local Authorities for International Relations) (財)自治体国際化協会(CLAIR)
- http://www.clair.or.jp/tagengo/ (Japanese)
- Foreign language information site by Kanagagwa Prefecture (神奈川県 外国語による情報ページ)
- http://www.pref.kanagawa.jp/mlt/f360555/ (Japanese and English)
| Yokohama City Call Center The Information and Consultation Center at the Yokohama Association for International Communications and Exchanges (YOKE) responds to inquiries for information on the municipal government, general information, and current information including the systems of the Yokohama City Office and Ward Offices, various procedures, events, facilities, etc. If you speak languages other than Japanese, inquiries are transferred to and handled by the YOKE Information and Consultation Center. Yokohama City Call Center (Japanese) TEL:045-664-2525 (Hours: 8:00-21:00, open 365 days a year) YOKE (Other languages) YOKE Information and Consultation Center TEL: 045-222-1209 Available languages: English, Chinese, Spanish Hours: Monday to Friday, 10:00-11:30, 12:30-16:30 Also open on the second and fourth Saturdays of the month, 10:00-12:30 (excluding national holidays and New Year’s holidays December 29 - January 3). |
