Electricity
Electricity is supplied at 100V, 50Hz in Yokohama. Please ensure that your electrical appliances are compatible with this standard.
Gas
Gas used in Yokohama is principally city gas (propane gas in some communities). Please note that it is dangerous to use appliances that are not compatible with this type of gas.
Water
The tap water in Yokohama is purified so that it is safe to drink.
Waterworks Bureau Customer Service Center [Suido-kyoku Okyakusama Service Center]
Tel: 847-6262 (Japanese only)
or inquire Yokohama City Call Center for the following services:
- Procedure for starting/stopping waterworks when moving
- Questions regarding usage amount, price and method of paying such as automatic withdrawal from bank account
- Delivery of "Hamakkodoushi", canned water for emergency usage which can be stored for about 5 years and "Reserved canned water for in case of disasters"
- Accepting applications for examination of water quality and tour of one of our waterworks bureau facilities
- Any questions about the water source situation, construction schedule or suspension of water supply
Domestic Calls
NTT East Information
"Foreign Language Reception/Consultation Center"
Tel: 0120-364463 (toll free)
9 a.m. to 5 p.m. Monday through Friday (closed Holidays and New Year's Holidays)
Installation of a New Telephone
Apply by dialing 116 (no area code necessary) in Japanese or calling NTT East Information to have a telephone line installed in your home or office.
Charges such as installation fees and construction fees will be necessary. There are several phone companies other than NTT from which you can choose to provide you with your actual phone service.
International Calls
Major International Phone Service Companies
When using a public telephone to make international calls, use a telephone with INTERNATIONAL & DOMESTIC written on it.
Postal Services
Post Office
Hours: Mon. - Fri., 9:00-17:00
Some post offices are open until late and on weekends.
Domestic Postal Service
Sealed letters or documents (standard sized items: up to 25g/¥80) and postcards (¥50) can be mailed from any mailbox.
Packages sent by "Yu-pack" and important items or money sent by "Kakitome (registered mail)" must be sent from the Post Office. Stamps and postcards can be purchased at Post Offices or shops with the sign "
".
International Postal Services
In addition to airmail (kokubin), there are a number of other ways to send mail quickly and reliably such as Express Mail Service (EMS)(Kosusai Speed Yubin). And low-cost Surface Mail (funabin) is also available.
Notice of Delivery in Absence (Fuzai Tsuchi)
If a parcel or letter arrives when you are not at home, an oblong Notice of Delivery in Absence (Fuzai Tsuchi) is left in your mailbox. Contact the telephone number on the postcard to arrange redelivery or pick it up yourself from the Post Office.
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